Privacy Policy

Last updated: March 2025

1. Who We Are

OneTelcomServ is an Authorized Verizon Reseller operating at onetelcomserv.com. We are an independent business and are not affiliated with Verizon Communications Inc. This Privacy Policy explains how we collect, use, and protect information visitors provide when using our website.

2. Information We Collect

We may collect the following types of information:

• Contact information you voluntarily submit (name, phone number, email address) when using contact forms or clicking call links.
• Usage data automatically collected when you browse our site, including IP address, browser type, pages visited, and referring URL.
• Cookies and tracking data through Google Analytics, Google Tag Manager, and Google Ads to measure site performance and advertising effectiveness.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries about Verizon service options, plans, and availability.
• Measure and improve our website and advertising campaigns.
• Track phone call conversions for Google Ads reporting purposes.
• Comply with legal obligations.

4. Cookies and Third-Party Tools

Our website uses Google Tag Manager, Google Analytics (GA4), and Google Ads conversion tracking. These tools use cookies to collect anonymous usage data. You may opt out of Google Analytics tracking by visiting Google's opt-out page. We do not sell or rent your data to third parties.

5. Call Tracking

Phone calls made through our website may be tracked for advertising conversion measurement and quality assurance purposes. Call data is used only internally and by our advertising platforms (Google Ads) for campaign reporting.

6. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to operate our services or as required by law. We may share aggregate, anonymized data with advertising platforms.

7. Data Security

We take reasonable technical and organizational measures to protect your information. However, no internet transmission or electronic storage method is 100% secure. We encourage you not to share sensitive personal information via email or contact forms.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at info@onetelcomserv.com.

9. Third-Party Links

Our website may link to external sites including verizon.com. We are not responsible for the privacy practices of those sites and encourage you to review their policies directly.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

Questions about this Privacy Policy can be directed to:
OneTelcomServ
Email: info@onetelcomserv.com